These Terms of Service ("Terms") govern your use of restroomresources.com and all luxury restroom trailer rental and related services ("Services") provided by Restroom Resources, operated by Restroom Resources LLC ("Company," "we," "our," or "us"). By using our website or Services, you agree to these Terms.
Services Provided
Restroom Resources provides luxury restroom trailer rentals and related delivery, setup, and pickup services for events, venues, and organizations.
Quotes and Orders
- Quotes are estimates and subject to change based on final site conditions and service needs.
- Orders are confirmed upon receipt of payment or signed agreement.
- Customers are responsible for providing accurate delivery information.
2a — Customer Responsibilities
- Customers must ensure safe, accessible placement for units, including adequate site access, ground stability, and any necessary permits.
- Customers are responsible for keeping units accessible for scheduled servicing.
- Restroom Resources is not responsible for delays, inability to deliver, or additional charges caused by inaccessible or unsafe conditions.
Payments and PCI Compliance
- Payment is due prior to delivery unless otherwise agreed in writing.
- We accept major credit cards, checks, and other approved payment methods.
- Online payments are processed via PCI-DSS compliant gateways.
- Restroom Resources does not store or retain complete credit card numbers.
- Late payments may result in service suspension, additional charges, or collection actions.
Delivery and Use
- Units must be placed within 15 feet of a serviceable area accessible to our trucks.
- Customers must protect rented equipment from damage, misuse, theft, or vandalism.
- Hazardous or non-sanitary materials may not be disposed of in any unit.
4a — Damage and Replacement Costs
Customers are responsible for repair or replacement costs if units are lost, stolen, or damaged beyond normal wear and tear. Charges may include cleaning fees for misuse.
Maintenance and Servicing
- Rentals include weekly cleaning, sanitization, and restocking.
- Extra servicing may be requested for an additional fee.
- Customers must not attempt to move, service, or tamper with units themselves.
Cancellations and Refunds
- Cancellations must be received at least 48 hours before scheduled delivery.
- Refunds may be reduced to cover administrative or transportation costs already incurred.
Limitation of Liability
Restroom Resources' liability is limited to the amount paid for the affected rental or service. We are not responsible for:
- Damages caused by misuse or customer negligence
- Delays outside our control (weather, traffic, accidents, etc.)
- Indirect, incidental, or consequential damages
7a — Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, labor shortages, accidents, or government actions.
Indemnification
You agree to indemnify, defend, and hold harmless Restroom Resources, its employees, and contractors from any claims, damages, or liabilities arising from misuse of equipment, violation of these Terms, or failure to comply with applicable laws.
Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.
Changes to Terms
We may update these Terms from time to time. Any changes will be posted on our website with a new effective date. Continued use of our Services constitutes acceptance of the updated Terms.
Eligibility and Age Requirement
You must be at least 18 years old or have legal authority on behalf of an organization to place orders with Restroom Resources.
Termination of Service
Restroom Resources reserves the right to suspend or terminate Services for:
- Non-payment
- Unsafe or inaccessible conditions
- Misuse or unlawful use of equipment
Dispute Resolution
Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be settled exclusively in the state or federal courts located in New Jersey.
Contact Us
If you have any questions about these Terms, please reach out to us directly: